Privacy Policy
Last updated: 24 Nov 2025
Welcome to ChosFurniture.com (“we”, “us”, “our”). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chosfurniture.com and use our services.
1. Information We Collect
We collect different types of information in order to operate our business and provide you with our services. The information we collect includes:
a. Personal Data
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Name
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Email address
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Phone number
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Shipping address / Billing address
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Payment information (via third-party payment processors)
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Order history
b. Device & Usage Information
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IP address
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Browser type and version
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Time zone setting
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Operating system and platform
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Pages you view on our site, what you click, how long you stay, referral source
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Usage data collected via cookies and similar technologies
c. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and other tracking technologies to collect information about how you interact with our site. These help us with things like:
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remembering your preferences
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analyzing website traffic
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optimizing and personalizing your experience
2. How We Use Your Information
We use the information we collect in various ways, including to:
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Process and fulfill your orders.
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Communicate with you about your orders, shipping, and support.
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Improve our website (e.g., user interface, layout, features) based on how you use it.
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Send you promotional materials (if you opted in), like newsletters or special offers.
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Detect and prevent fraud or other unauthorized or illegal activity.
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Enable and maintain security measures to protect your data.
3. Disclosure of Your Information
We may share your information in the following situations:
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Service Providers: We work with third parties (e.g., payment processors, delivery/shipping companies, analytics providers) to run our business. These providers will have access to personal data needed to perform their functions.
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Legal Obligations: We may disclose information if required by law, such as in response to a subpoena, court order, or other legal process.
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Business Transfers: If ChosFurniture.com is involved in a merger, acquisition, or sale of assets, your personal data may be transferred.
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Marketing Partners: (Only if you opt in) We may share data to send you marketing, offers, or conduct promotions with trusted partners.
4. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including:
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to provide you with products and services,
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for accounting, tax, or legal obligations, or
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to comply with applicable laws.
Once the data is no longer needed, we will securely delete or anonymize it, unless otherwise required by law to retain it longer.
5. Security of Your Information
We take reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal data, including:
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The right to access your personal data.
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The right to correct or update your personal data.
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The right to delete your personal data (“right to be forgotten”).
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The right to object to or restrict certain data processing.
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The right to withdraw consent where we rely on consent.
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The right to data portability (depending on the law).
To exercise any of these rights, please contact us (see Section 9 below).
7. Cookies and Tracking
As mentioned, we use cookies and similar tracking technologies:
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Types of Cookies:
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Essential cookies: necessary for the functioning of the site (e.g., shopping cart).
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Performance cookies: to analyze usage and improve the site.
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Functional cookies: to remember preferences.
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Marketing cookies: to deliver and measure advertising.
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Manage Cookies:
You can set your browser to refuse or delete cookies, but note that some parts of our site may not work properly if you do so.
8. Third-Party Links & Services
Our website may contain links to third-party sites, plugins, or applications (for instance, payment gateways or social media). Once you click on a third-party link, you will leave our website and this Privacy Policy no longer applies. We do not control and are not responsible for the privacy practices of those third parties, so we encourage you to read their privacy policies.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data protection rights, you can contact us at:
ChosFurniture.com
Email: chos@gmail.com
Contact No.: 011-5885 1685
Address: Lot 578, Jalan Batu Tiga Lama Kawasan Perindustrian Sungai Rasau 41300 Klang, Selangor